Policies

Cancellations:

Arriving Late:

 In the event you need to cancel or reschedule your appointment a 48 HOUR notice is REQUIRED.

If you do not provide a notice within 48 hours, then the credit card you provided will be charged for the full amount of the canceled/missed appointment.

Your appointment starts at your scheduled appointment time. If you arrive to your appointment late, appointments may be cut short, or modified to fit the remainder of the time.

In the event you are are going to be more than 10 minutes late for a training session please notify me as your appointment may need to be cancelled or rescheduled. Additional fees may apply.

If you have questions or concerns regarding Companion Pet Behavior Solutions policies please send an email to Brittany Thomas (owner of CPBS) at mrsbrittanythomas@hotmail.com